Frequently Asked Questions
Everything you need to know about your Natural Instinct ® experience.
What materials are used in Natural Instinct ® collections?
We prioritize sustainability and comfort by using premium organic cotton, recycled polyester, and ethically sourced linen. Each garment is designed to feel as natural as it looks.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your process.
How do I ensure I am ordering the right size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or contacting our support team for personalized advice.
Do you offer international shipping?
Yes, Natural Instinct ® ships to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout based on your destination.
How should I care for my Natural Instinct ® garments?
To preserve the quality of our natural fibers, we recommend machine washing on a cold, gentle cycle and hanging to dry. Detailed care instructions are located on the inner label of every piece.